Beranda/Kebijakan Pengembalian & Pengembalian Dana
更改或取消訂單
* 按下「結帳」後於盡快電郵 [email protected] 或 WhatsApp/Facebook留言 與我方聯絡
* 當訂單狀况為「運送中」,將不能更改或取消訂單,而訂單更改不可涉及或影響已繳付的總金額。
* 一般情況下,已接受訂單都不能更改地址
可退貨商品條件
* 商品本身已有明顯的裂紋或破損
* 款式與圖片截然不同
* 商品錯發
* 簽收後七個工作天內可以退換
* 退貨時請包含所有完整的包裝 (說明書、包裝盒、商品原廠標籤、廠商保證書、贈品、全部配件等等);貨品上的標籤或吊牌必須保持完整,如有破壞或折曲都不能退換
不可退貨商品條件
* 所有特價貨品恕不能退換
* 進行退貨核實時發現因人為破壞的商品
* 簽收後才損壞的商品
* 因為發貨時間太長而要求退款
* 超過了我方提供的退貨期限 (簽收後7個工作天內);若我方未能於7天內收回貨品,將保留取消退還貨品的權利
* 顧客主觀原因︰極小污點、電腦顯示/現場燈光造成的色差(不同顯示器會有不同的色差)、款式不美觀不好看等等
* 已開封並使用過的不能退換
更換商品條件
* 簽收後七個工作天內可以退換
* 所有特價貨品恕不能退換
* 進行更換核實時發現因人為破壞的商品
* 不可更換不同款式、不同類型、不同品牌的商品
* 只限更換不同顏色或尺寸
* 更換貨品時請包含所有完整的包裝 (說明書、包裝盒、商品原廠標籤、廠商保證書、贈品、全部配件等等);貨品上的標籤或吊牌必須保持完整,如有破壞或折曲都不能退換
* 已開封並使用過的不能退換
Amendment & Cancellation
* After the "Place Order" , please contact us by sending email to [email protected] or leave a message on WhatsApp or Facebook
* When status is marked as "Under Delivery / On the way", the order cannot be cancelled. And order amendment can only be made when it does not affect the total amount paid
* Generally, the received address cannot be changed when the order has been accepted
Returnable Conditions
* There are obvious crack or breakage in the product
* The product style is different with the display pictures
* Send the wrong style or color
* The goods can be returned within 7 working days after sign off you product
* When you would like to return product, please include all the complete packaging (Instructions, Packing Box, Commodity Original Label, Manufacturer Warranty, Gifts, All Accessories etc.);Make sure that the package is undamaged, tags are intact and attached to the item, and if any of these are damaged, they are deemed to be non-returnable.
Cannot Returnable Conditions
* All clearance goods cannot be returned
* We found the vandalism goods during return verification
* The goods was damaged after sign off the package
* Request a refund as the delivery time is too long
* Over the return period (within 7 working days after sign off );if we cannot received the goods over 7 days, we will be not accepted the return of goods
* Customer subjective reasons︰Minimal stain, Computer display / lighting affected color difference (Different monitors will have different color), The style is unsightly etc.
* Opened and used items cannot be returned
Replacement Conditions
* The goods can be replaced within 7 working days after sign off you product
* All clearance goods cannot be returned
* When We found the vandalism goods during replace verification, the replacement will be not acceptable
* Cannot replace different style, type and brand
* Only can change different Color or Size
* When you would like to replace product, please include all the complete packaging (Instructions, Packing Box, Commodity Original Label, Manufacturer Warranty, Gifts, All Accessories etc.);Make sure that the package is undamaged, tags are intact and attached to the item, and if any of these are damaged, they are deemed to be non-returnable.
* Opened and used items cannot be replaced